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  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • Bereavement leave

    Found in Work / Bereavement leave

    If someone close to you dies, and you meet the employee eligibility criteria, you may be able to take up to 3 days of annual bereavement leave.

  • Planning for retirement

    Found in Work / Retiring from work / Planning for retirement

    It pays to plan for your retirement as early as possible.

  • When someone dies overseas

    Found in Family and whānau / Death and bereavement / When someone dies overseas

    If you're travelling outside New Zealand and someone who is travelling with you dies, contact the nearest NZ embassy or Ministry of Foreign Affairs and Trade office.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.

  • Change your name on your driver licence

    Found in Passports, citizenship and identity / Changing your name / Change your name on your driver licence

    If you legally change your name, you don't have to replace your driver licence — but you can if you want to. You'll need to provide an original document that shows the change.

  • Selling a vehicle

    Found in Transport / Selling a vehicle

    If you’re selling a vehicle it must have a warrant of fitness (WoF) issued no more than 1 month before the date you hand the vehicle over to the buyer.

  • Permanent residency and citizenship for NZers in Australia

    Found in Leaving NZ / Travel or move to Australia / Permanent residency and citizenship for NZers in Australia

    ​From 1 July 2023, NZ citizens who have been living in Australia for 4 years or more are eligible to apply directly for Australian citizenship.

  • Help for victims of crime

    Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime

    If you or someone you care about is the victim of a crime, there's support and help available.

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