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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Check if you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Check if you are a citizen

    To find out if you are a New Zealand citizen, use the online tool or ask the Citizenship Office.

  • Family violence leave

    Found in Work / Family violence leave

    If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements.

  • Choose your residential care

    Found in Health / Rest homes and residential care / Choose your residential care

    You choose the rest home or hospital that you want to move to and can afford.

  • Legal help when being harassed

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Legal help when being harassed

    If you're being harassed by someone you're not in a relationship with, you can apply for a restraining order.

  • Apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Apply for NZ citizenship

    Complete and submit your application for New Zealand citizenship by grant.

  • Child custody

    Found in Family and whānau / Separating or getting divorced / Child custody

    If your relationship ends, you need to try to resolve child custody arrangements yourselves before you can go to court.

  • NZ citizenship if you are adopted

    Found in Passports, citizenship and identity / New Zealand citizenship / NZ citizenship if you are adopted

    If you were born and adopted in New Zealand you are likely to be a New Zealand citizen. If you were born or adopted outside New Zealand, you might be a citizen — if not, you may be able to apply to become one.

  • Self-employed or running a business

    Found in Work / Self-employed or running a business

    Find out how to set up a business, including self-employment, and what your responsibilities are when running a business.

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