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Debt collection and repossession
Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession
Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.
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Govt.nz principles, vision and goals
Found in About this website / Govt.nz principles, vision and goals
Govt.nz is here to make it easier for you to find and use government information and services online.
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Check if you need an NZeTA or a visitor visa
Found in Immigration and visas / Visitor visas and the NZeTA / Check if you need an NZeTA or a visitor visa
If you come to New Zealand on a holiday, you may need to get an NZeTA or a visitor visa.
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Vehicle licensing and road user charges
Found in Transport / Keeping a vehicle on the road / Vehicle licensing and road user charges
To be on the road legally, your car needs to have a current licence. You’ll also need to pay road user charges (RUC) if your vehicle runs on diesel or electricity, or both — including plug-in vehicles that run on petrol.
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Borrowing against the value of your home
Found in Housing and property / Borrowing against the value of your home
If you own a home, you may be able to borrow money if you’ve paid off enough of your loan. The type of loan you get depends on your circumstances.
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Accessibility tips for using this website
Found in About this website / Accessibility statement / Accessibility tips for using this website
Navigate our website with browser functions, assistive technology, keyboard shortcuts and more.
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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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Your Admission Agreement and care plan
Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan
When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.
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Your care plan after a needs assessment
Found in Health / Help in your home / Your care plan after a needs assessment
You’ll get a care plan after your needs assessment. This plan describes the home support services and equipment you’ve been assessed as needing, who’ll provide these and when they’ll start.
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How to order a name change certificate
Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / How to order a name change certificate
It’s easiest to order a name change certificate online. You can also order by phone, post, or in person.