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  • Veteran's Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension

    If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.

  • Access to your birth, marriage and name change records

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records

    Birth, death, marriage, civil union and name change records are a public register — anyone can request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.

  • School fees and donations

    Found in Education / School and college / School fees and donations

    It’s free to go to a state school — but the school can ask for donations towards their running costs.

  • Borrowing against the value of your home

    Found in Housing and property / Borrowing against the value of your home

    If you own a home, you may be able to borrow money if you’ve paid off enough of your loan. The type of loan you get depends on your circumstances.

  • Paying back your student loan

    Found in Education / Tertiary education / Paying back your student loan

    Repayments on your student loan depend on how much you earn and whether you’re based in New Zealand or living overseas.

  • Paying for visits to doctors

    Found in Health / Doctors, dentists and prescriptions / Paying for visits to doctors

    Ask your doctors’ practice or medical centre how much they charge for doctor visits. Children, and some people who need to visit their doctor often, can get free or cheaper visits.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Renew your driver licence

    Found in Transport / Driver licences / Renew your driver licence

    For most people, your driver licence is valid for 10 years. The NZTA will send you a renewal reminder letter about 8 weeks before your photo driver licence is due to expire (if they have your current address).

  • Food labelling

    Found in Health / Food safety / Food labelling

    Food labels help you make informed choices about the products you buy.

  • Get information in an emergency or disaster

    Found in Government A-Z / National Emergency Management Agency / Get information in an emergency or disaster

    In New Zealand, you can get help before, during and after an emergency or disaster from the Ministry of Civil Defence and Emergency Management and local Civil Defence Emergency Management groups.

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