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  • Retirement age

    Found in Work / Retiring from work / Retirement age

    There is no official retirement age in New Zealand. The common age to retire is 65 when NZ Super and some other pension payments start.

  • Help for partners staying at home

    Found in Health / Rest homes and residential care / Help for partners staying at home

    If your partner moves into a rest home or hospital, you can get financial help to stay in your home, look after your own health and visit your partner.

  • Borrowing against the value of your home

    Found in Housing and property / Borrowing against the value of your home

    If you own a home, you may be able to borrow money if you’ve paid off enough of your loan. The type of loan you get depends on your circumstances.

  • Contact details by topic

    Found in Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • High Use Health Card

    Found in Health / Financial help and services / High Use Health Card

    If you visit your doctor more than 12 times in a year, talk to your doctor about the High Use Health Card to lower the cost of the visits.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Education for children with a physical disability or illness

    Found in Education / Learning support (special education) / Education for children with a physical disability or illness

    Government help is available to educate children with a physical disability or illness.

  • Emergency help when you’re overseas

    Found in Leaving NZ / Emergency help when you’re overseas

    NZ Embassies can help you if something goes wrong while you’re outside NZ.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

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