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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Search for family history records in New Zealand

    Found in History, culture and heritage / Research your family history / Search for family history records in New Zealand

    You might be able to trace your family’s history in NZ through genealogy websites, old newspapers, or ships’ passenger lists.

  • Get an IRD number for your child

    Found in Tax, benefits and finance / Get an IRD number / Get an IRD number for your child

    Your child will need an IRD number if they’re earning any money or interest, or if you’re applying for Working for Families or child support. If you’re having a baby, you can apply for one when you register their birth.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport

    Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.

  • How many annual holidays you get

    Found in Work / Annual holidays / How many annual holidays you get

    All employees are entitled to at least 4 weeks’ paid annual holidays (annual leave) for each year they have worked for their employer.

  • Job hunting

    Found in Work / Finding and starting a job / Job hunting

    Discover jobs that would suit you, find and apply for vacancies, and prepare for interviews.

  • Child support

    Found in Family and whānau / Separating or getting divorced / Child support

    Child support is paid by parents who do not live with their children, or who share care of their children with someone else.

  • End-of-year income tax assessments

    Found in Tax, benefits and finance / Tax / End-of-year income tax assessments

    After the tax year ends on 31 March, Inland Revenue will check whether you have paid the right amount of tax. You may get a refund if you have overpaid your tax.

  • When you get a job offer

    Found in Work / Finding and starting a job / When you get a job offer

    Before you accept a job, you need to agree on your pay, hours and working conditions. You can apply for money to help pay the costs of starting a new job.

  • Your last pay when you leave a job

    Found in Work / Your last pay when you leave a job

    If you leave, retire, are fired or made redundant from a job, check that your final pay and deductions are correct.

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