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  • Who is eligible to get a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Who is eligible to get a rates rebate

    Find out what the eligibility requirements are and work out if you can get a rebate.

  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

  • How to order a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / How to order a name change certificate

    It’s easiest to order a name change certificate online. You can also order by phone, post, or in person.

  • Choose between the Māori roll or general roll

    Found in Engaging with government / Enrol and vote in an election / Choose between the Māori roll or general roll

    If you’re of Māori descent, you can choose to be on the Māori roll or the general electoral roll.

  • Get someone else’s birth, death, or marriage certificate

    Found in History, culture and heritage / Research your family history / Get someone else’s birth, death, or marriage certificate

    New Zealand birth, death, marriage, civil union and name change certificates are public records. In most cases, they can be ordered by anyone.

  • Your rights after being arrested

    Found in Law, crime and justice / The courts / Your rights after being arrested

    When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.

  • Register as a citizen by descent and get a passport

    Found in Passports, citizenship and identity / New Zealand citizenship / Register as a citizen by descent and get a passport

    If you are a citizen by descent, you must register your citizenship before you can get a New Zealand passport.

  • Get a non-disclosure direction

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records / Get a non-disclosure direction

    You can block access to your birth, marriage, civil union and name change records if your safety is at risk.

  • School fees and donations

    Found in Education / School and college / School fees and donations

    It’s free to go to a state school — but the school can ask for donations towards their running costs.

  • Enrol to vote

    Found in Engaging with government / Enrol and vote in an election / Enrol to vote

    You can vote in New Zealand elections if you’re eligible and enrolled (registered to vote).

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