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Help with day-to-day personal care

Help from a carer and assistive equipment could make tasks such as showering, dressing and using a toilet much safer for you. Find out what government help you may qualify for.

You can get help with your personal care if you:

  • have ongoing or age-related health problems
  • live with a disability
  • have an injury or disability because of an accident
  • are recovering after hospital treatment and need help for a short while.

You must also be eligible for publicly funded healthcare.

Getting publicly funded health services

What you can get help with

Help with your personal care includes:

  • getting in and out of bed
  • showering
  • dressing
  • washing your hair, shaving or cutting your nails
  • going to the toilet
  • rental or repair of assistive equipment to help you manage in your home, eg a wheel chair, walking frame or a shower chair.

How to ask for government help

The help you can get from government with day-to-day personal care depends on your personal circumstances, for example, your income, or how much help you get from family or whānau.

If you have a disability or ongoing health issues

After an accident or injury

After a stay in hospital

If you have someone caring for you

If you live in a retirement village

If you’re a veteran

Who provides your care

Most care is provided by businesses that have a contract with the government to provide personal care services.

Support at home after a needs assessment

How can I get what I need from ACC?

If you cannot get government help

There are other ways you can get help with day-to-day personal care.

  • You can pay for services yourself. If you have a needs assessment, ask the Needs Assessment Service Coordination (NASC) team to suggest services in your area.
  • If you have private health insurance, check your policy to find out if they pay for services to support you in your home.
  • Some charities or foundations offer services to people depending on their situation. Your Citizens Advice Bureau can help.

65 years or older

Discounted services

If you’re 65 or older, your SuperGold Card offers discounts for some businesses that provide personal care in your home.

Discover benefits — SuperGold

Companionship

Age Concern can arrange for someone to visit you regularly. They’ll find a volunteer with similar interests to you who can provide you with some company.

Find your nearest Age Concern

Who to contact for more help

If you need more help or have questions about the information or services on this page, contact one of the following agencies.

Utility links and page information

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