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  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Tax on investments and savings

    Found in Tax, benefits and finance / Tax / Tax on investments and savings

    You pay tax on income from all your savings and investments, whether they're in NZ or overseas. Your tax rate is based on your income.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • Leaky homes

    Found in Housing and property / Leaky homes

    Check your property for signs of having a leaky home.

  • Find your Member of Parliament (MP)

    Found in Engaging with government / Find your Member of Parliament (MP)

    MPs represent you in Parliament. You have the right to contact an MP to discuss any issue.

  • Immunise your child for free

    Found in Health / Free health services for children / Immunise your child for free

    Immunisation protects people from many serious diseases. It can also stop some diseases from spreading within your family and the community.

  • Change your gender on your official ID

    Found in Passports, citizenship and identity / Changing your gender / Change your gender on your official ID

    If you’ve changed your gender, or if your gender has been wrongly recorded, you can update your official identification. You can record your gender as M (male), F (female) or X (gender diverse).

  • Relationship counselling

    Found in Family and whānau / Separating or getting divorced / Relationship counselling

    Find a counsellor in your local area.

  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

  • Working after 65: ACC levies and entitlements

    Found in Work / Working after 65: ACC levies and entitlements

    If you work after you turn 65, you still pay ACC levies. You can claim for treatment of injuries, but if you have an accident and can't work, your entitlement to weekly compensation changes.

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