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Make a complaint about residential care
Found in Health / Rest homes and residential care / Make a complaint about residential care
There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.
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Car seats for kids
Found in Transport / Car seats for kids
Kids under 7 have to be in car seats. Between 7 and 8 they have to be in a car seat if one is available.
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Renew or replace your adult passport
Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace your adult passport
Renewing an adult New Zealand passport costs $247. Adult passports are valid for 10 years.
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Whāngai
Found in Family and whānau / Adoption and fostering / Whāngai
Whāngai is the Māori tradition of children being raised by someone other than their birth parents — usually a relative.
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Urgent admission to a residential care facility
Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility
Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.
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Veteran's Pension
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension
If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.
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Registering your new car or truck
Found in Transport / Buying a vehicle / Registering your new car or truck
Cars, vans, motorcycles, mopeds and trucks need to be registered and issued number plates to be legally driven on our roads.
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Paying for residential care
Found in Health / Rest homes and residential care / Paying for residential care
You’re responsible for paying for your own residential care but you may qualify for government help. Read about the financial support that’s available and how to find out about the costs.
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International surrogacy and citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / International surrogacy and citizenship
Getting New Zealand citizenship for a child born through an international surrogacy agreement involves multiple government agencies and processes. Your options are outlined in a fact sheet produced by DIA and the other agencies involved in international surrogacy matters.
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Rates rebate calculator
Found in Housing and property / Get financial help with housing / Get a rates rebate / Rates rebate calculator
Use the calculator to work out how much you might get as a rates rebate. This is an estimate only — your council will assess the actual amount when you apply.