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Contact details by topic
Found in Contact details by topic
If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.
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Refugees coming to New Zealand
Found in Immigration and visas / Refugees coming to New Zealand
Over 1,000 people come to New Zealand every year as refugees. Find out who can come here as a refugee and how the New Zealand government helps them resettle here.
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When you have a problem at work
Found in Work / Workers’ rights / When you have a problem at work
If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.
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Home support services — reporting a problem
Found in Health / Help in your home / Home support services — reporting a problem
If you have a concern, contact your service provider. You can also contact the government agency that funds your care, or the Health and Disability Commissioner.
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Financial help for first home buyers
Found in Housing and property / Buying or selling a home / Financial help for first home buyers
You may be able to get government help to buy your first home if you’re a KiwiSaver member, a Kāinga Ora tenant and wish to buy the house that you live in, or are Māori and want to live on your ancestral land.
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Copyright and attribution
Found in Using this website / Copyright and attribution
Nearly all Govt.nz content is licensed under Creative Commons. This means you must make it clear that any content you use comes from the Govt.nz website and is owned by the Crown.
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Taking parental leave
Found in Work / Parental leave / Taking parental leave
As well as maternity and paternity leave, there are other leave options for eligible parents and carers. You may be able to get parental leave payments from the government.
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Visas and travel
Found in Immigration and visas / Visas and travel
Find out about travelling to New Zealand — what happens at the border, visa requirements, biosecurity and customs rules.
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Not returning to your job from parental leave
Found in Work / Parental leave / Not returning to your job from parental leave
You can decide to leave your job and resign at any time while you’re on parental leave. You just need to give the correct notice and it may affect any holiday pay you’re due.
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Being deprived of NZ citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship
In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.