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  • Services offered in residential care

    Found in Health / Rest homes and residential care / Services offered in residential care

    The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.

  • Enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Enduring power of attorney

    An enduring power of attorney (EPA or EPOA) is a legal document. It gives the people you trust the power to make decisions for you, if you’re unable to.

  • Get your child a New Zealand passport when born overseas

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get your child a New Zealand passport when born overseas

    If you are a New Zealand citizen by birth or grant and have a child overseas, you can register them as a citizen by descent and get them a New Zealand passport.

  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

  • Food health and safety

    Found in Health / Food safety / Food health and safety

    How to select, prepare and cook food safely.

  • Energy efficiency in homes

    Found in Housing and property / Insulation and energy efficiency / Energy efficiency in homes

    Save money on your power and gas bills. For long-term fixes, make your home healthier and efficient with energy.

  • Being deprived of NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship

    In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.

  • Personal care at home

    Found in Health / Help in your home / Personal care at home

    If you need help with daily activities like showering or getting dressed, support is available to make these tasks safer and easier for you.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport

    Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.

  • What is a credit record

    Found in Consumer rights and complaints / Debt and credit records / What is a credit record

    Find out what is on a credit record, who can access your credit record, and your rights to change information on it.

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