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  • Finding and starting a job

    Found in Work and tax / Finding and starting a job

    Learn about job searches, applications, offers, employment contracts, KiwiSaver, work visas and starting work.

  • Moving into residential care

    Found in Health / Rest homes and residential care / Moving into residential care

    Learn about moving into a rest home or hospital. Find out what to do when you need to move in urgently or need to transfer to another care facility.

  • Paying fines

    Found in Law, crime and justice / Paying fines

    Pay for different fines and offences, learn what happens if you do not pay on time and find out how to dispute fines.

  • Consumer rights and credit records

    Found in Consumer rights and credit records

    Credit records, consumer rights, complaints, debt, privacy

  • Passports, citizenship and identity

    Found in Passports, citizenship and identity

    Birth certificates, citizenship, passports, changing name or gender

  • Separating or getting divorced

    Found in Family and whānau / Separating or getting divorced

    Find out what to do if you’re getting separated or divorced, including counselling, child support and custody.

  • Research your family history

    Found in History, culture and heritage / Research your family history

    Search for historical birth, death, marriage and family history records in NZ. Find out which records are available online and those you need to get from a Births, Deaths and Marriages office.

  • Complain about a government department

    Found in Engaging with government / Complain about a government department

    Learn how to make a complaint to a central or local government agency. Or, complain to the Ombudsman if your concern is not resolved or responded to.

  • Education

    Found in Education

    School holidays, school zones, student loans, scholarships

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport

    Apply for a first passport for you or your child, or renew or replace an existing one. Learn the steps you need to take if you or your child were born overseas.

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