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  • Using a personal medical alarm

    Found in Health / Help in your home / Personal medical alarms / Using a personal medical alarm

    Learn about the types of services and equipment provided when you get a personal medical alarm. Find out how to call for help, and what to do if you no longer need the alarm.

  • Vehicle licensing and road user charges

    Found in Transport / Keeping a vehicle on the road / Vehicle licensing and road user charges

    To be on the road legally, your car needs to have a current licence. You’ll also need to pay road user charges (RUC) if your vehicle runs on diesel or electricity, or both — including plug-in vehicles that run on petrol.

  • What you can and cannot bring with you into New Zealand

    Found in Immigration and visas / Bringing things into New Zealand / What you can and cannot bring with you into New Zealand

    There are biosecurity and customs rules about what you can and cannot bring into New Zealand.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • BDM service timeframes

    Found in Passports, citizenship and identity / Proving and protecting your identity / BDM service timeframes

    Check this page regularly for up-to-date BDM processing times.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.

  • Who is eligible to get a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Who is eligible to get a rates rebate

    Find out what the eligibility requirements are and work out if you can get a rebate.

  • Scams

    Found in Law, crime and justice / Scams

    Taking care can help you avoid scams. If you think you’ve been scammed, report it straight away.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Energy efficiency in homes

    Found in Housing and property / Insulation and energy efficiency / Energy efficiency in homes

    Save money on your power and gas bills. For long-term fixes, make your home healthier and efficient with energy.

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