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  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Car seats for kids

    Found in Transport / Car seats for kids

    Kids under 7 have to be in car seats. Between 7 and 8 they have to be in a car seat if one is available.

  • Asset thresholds for the Residential Care Subsidy

    Found in Health / Rest homes and residential care / Paying for residential care / Asset thresholds for the Residential Care Subsidy

    To get the Residential Care Subsidy, your assets and income must be under certain limits.

  • Help for partners staying at home

    Found in Health / Rest homes and residential care / Paying for residential care / Help for partners staying at home

    If your partner moves into a rest home or hospital, you can get financial help to stay in your home, look after your own health and visit your partner.

  • Apprenticeships

    Found in Education / Training and apprenticeships / Apprenticeships

    With an apprenticeship, you can earn money while getting skills and qualifications.

  • How government works

    Found in Engaging with government / How government works

    The Government is formed after a democratic election held every 3 years.

  • Renew or replace your adult passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace your adult passport

    Renewing an adult New Zealand passport costs $215. Adult passports are valid for 10 years.

  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

  • Whāngai

    Found in Family and whānau / Adoption and fostering / Whāngai

    Whāngai is the Māori tradition of children being raised by someone other than their birth parents — usually a relative.

  • Who can move into residential care

    Found in Health / Rest homes and residential care / Who can move into residential care

    When you can no longer manage in your own home, you can move into a rest home or hospital. Your doctor, other health professionals, and your family or whānau can help you decide where to move and when.

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