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  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and credit records / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme has not followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) has not followed the advertising standards, you can complain to the relevant authorities.

  • Retirement villages

    Found in Work and tax / Retiring from work / Retirement villages

    Moving to a retirement village is a big decision — it's important to get independent advice.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Get a needs assessment

    Found in Health / Help in your home / Get a needs assessment

    You must have a needs assessment if you want to get government-funded home help. Find out if you qualify and the support services you might get.

  • Scams

    Found in Law, crime and justice / Scams

    Learn to recognise and protect yourself from scams. If you think you’ve been scammed, report it straight away.

  • Child support

    Found in Family and whānau / Separating or getting divorced / Child support

    Child support is paid by parents who do not live with their children, or who share care of their children with someone else.

  • Free health advice

    Found in Health / Public health services / Free health advice

    Find out who to contact to get free health advice for you and your family.

  • SuperGold cards

    Found in Benefits, pensions and financial support / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

  • Making a statutory declaration

    Found in Law, crime and justice / Making a statutory declaration

    You make a statutory declaration when you need to confirm that something is true. It’s a written statement that must be signed and witnessed by an official person face to face.

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