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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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Pay a court fine
Found in Law, crime and justice / Paying fines / Pay a court fine
You can pay court fines online. Speeding tickets and local council parking tickets become court fines if you don’t pay them on time.
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Home emergency checklist
Found in Housing and property / Home emergency checklist
How to prepare for and get through an emergency in New Zealand.
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111 emergency service
Found in Law, crime and justice / Crimes and emergencies / 111 emergency service
If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.
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Community Services Card
Found in Health / Financial help and services / Community Services Card
Work and Income supply the Community Services Card (CSC) on behalf of the Ministry of Health to help lower healthcare costs.
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Income after you turn 65
Found in Tax, benefits and finance / Managing your money in retirement / Income after you turn 65
Most people get NZ Superannuation when they turn 65, but there are other sources of income you might use to support yourself. These can affect the tax you pay or benefits you can apply for.
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Types of residential care
Found in Health / Rest homes and residential care / Types of residential care
There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.
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Paying for residential care
Found in Health / Rest homes and residential care / Paying for residential care
You’re responsible for paying for your own residential care but you may qualify for government help. Read about the financial support that’s available and how to find out about the costs.
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High Use Health Card
Found in Health / Financial help and services / High Use Health Card
If you visit your doctor more than 12 times in a year, talk to your doctor about the High Use Health Card to lower the cost of the visits.
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Government help with healthcare if you’re over 65
Found in Health / Financial help and services / Government help with healthcare if you’re over 65
If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.