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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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Fines, penalties and losing your licence
Found in Transport / Driving fines and penalties / Fines, penalties and losing your licence
You must follow the road rules for your safety and the safety of others when you drive. If you do not, you can be fined or have your driver licence or car taken off you.
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How to pay tax
Found in Tax, benefits and finance / Tax / How to pay tax
If you’re earning any sort of income, you have to pay tax. Make sure you're paying the right amount so you do not end up with a large bill.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Dog owner fines and offences
Found in Law, crime and justice / Paying fines / Dog owner fines and offences
If you do not keep control of your dog, allow a dog into a restricted area or abuse or neglect an animal, you can be fined or sent to prison — and banned from owning dogs in the future.
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Pay a court fine
Found in Law, crime and justice / Paying fines / Pay a court fine
You can court fines online. Speeding tickets and local council parking tickets become court fines if you don’t pay them on time.
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Request information from the government
Found in Engaging with government / Request information from the government
You can make an official information request to the organisation or person you think holds the information you want.
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Get a visa to visit another country
Found in Leaving NZ / Moving or travelling overseas / Get a visa to visit another country
Check which visas you'll need and organise to get them well ahead of your travel dates.
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Dual citizenship
Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Dual citizenship
New Zealand allows dual citizenship or multiple citizenship — but some other countries do not.
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Working in NZ if you’re aged 18 to 35
Found in Immigration and visas / Get a visa to work in NZ / Working in NZ if you’re aged 18 to 35
Some work visas are only for people aged 18 to 35. You can also apply for other work visas if you have the right skills and experience.