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  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Working in NZ after you study

    Found in Immigration and visas / Get a visa to work in NZ / Working in NZ after you study

    After you’ve finished studying in New Zealand, you can apply for a visa that lets you stay here to work. Some students can work in NZ because of what they’re studying in another country.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Retirement villages

    Found in Work / Retiring from work / Retirement villages

    Moving to a retirement village is a big decision — it's important to get independent advice.

  • Applying for NZ Superannuation

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Applying for NZ Superannuation

    NZ Superannuation is a universal payment for New Zealand citizens and residents who are 65 or older.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.

  • Planning for retirement

    Found in Work / Retiring from work / Planning for retirement

    It pays to plan for your retirement as early as possible.

  • Fences, driveways and drains

    Found in Housing and property / Neighbourhood problems / Fences, driveways and drains

    Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    You’ll get a care plan after your needs assessment. This plan describes the home support services and equipment you’ve been assessed as needing, who’ll provide these and when they’ll start.

  • Vehicle licensing and road user charges

    Found in Transport / Keeping a vehicle on the road / Vehicle licensing and road user charges

    To be on the road legally, your car needs to have a current licence. You’ll also need to pay road user charges (RUC) if your vehicle runs on diesel or electricity, or both — including plug-in vehicles that run on petrol.

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