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If you’re fired or unfairly dismissed
Found in Work and tax / Workers’ rights / If you’re fired or unfairly dismissed
If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.
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What counts as income for benefits
Found in Benefits, pensions and financial support / Benefits and allowances / What counts as income for benefits
When you get a benefit or allowance from Work and Income, you need to tell them what other income you get — both regular and one-off payments.
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When you have a problem at work
Found in Work and tax / Workers’ rights / When you have a problem at work
If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.
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Paying back your student loan
Found in Education / Tertiary education / Paying back your student loan
Repayments on your student loan depend on how much you earn and whether you’re based in New Zealand or living overseas.
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Pay fines from speeding, parking, safety cameras or other tickets
Found in Law, crime and justice / Paying fines / Pay fines from speeding, parking, safety cameras or other tickets
Pay the organisation that sent you the fine or ticket. Check how to pay online, what happens if you do not pay on time, and how to dispute them.
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No data on your phone — access important services and information for free
Found in Engaging with government / No data on your phone — access important services and information for free
Zero Data gives you free access to important services and information. Participating government agencies pay for the mobile data, so cost is not a barrier.
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Choose your residential care
Found in Health / Rest homes and residential care / Choose your residential care
You choose the rest home or hospital that you want to move to and can afford.
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Complain about your financial services provider
Found in Consumer rights and credit records / How to complain / Complain about your financial services provider
If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.