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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Rental properties and healthy homes standards

    Found in Housing and property / Insulation and energy efficiency / Rental properties and healthy homes standards

    To improve the quality of rental properties in New Zealand, landlords need to meet the healthy homes standards.

  • Change a civil union to a marriage

    Found in Family and whānau / Getting married / Civil unions / Change a civil union to a marriage

    You can change your civil union to a marriage (or your marriage to a civil union) without dissolving your current relationship. You need to complete a form and hold another marriage or civil union ceremony.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.

  • Disability Allowance

    Found in Health / Financial help and services / Disability Allowance

    The Disability Allowance is a weekly payment from Work and Income for people who have regular, ongoing costs because of a disability.

  • Get celebrant training, support and information

    Found in Government A-Z / Births, Deaths and Marriages / Information for marriage celebrants / Get celebrant training, support and information

    Celebrants can get support and information, and opportunities for professional development.

  • Coping without a car if you’re over 65

    Found in Transport / Coping without a car if you’re over 65

    A SuperGold Card gives you free or cheaper public transport. If you’re ill or have trouble getting around, you can apply for help paying for taxis. Some local councils also offer transport services

  • Free health checks for children under 14

    Found in Health / Free health services for children / Free health checks for children under 14

    Your child’s health will be checked regularly while they grow.

  • Help for children with learning support needs

    Found in Education / Learning support (special education) / Help for children with learning support needs

    Funding, services and support available to help children with disabilities and learning support needs to go to mainstream schools.

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