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  • Renting

    Found in Housing and property / Renting and flatting / Renting

    Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Get yourself a New Zealand passport when born overseas

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get yourself a New Zealand passport when born overseas

    If you were born overseas and at least 1 of your parents was a New Zealand citizen by birth or grant when you were born, you can register as a citizen by descent and get a New Zealand passport.

  • Get your child a New Zealand passport when born overseas

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get your child a New Zealand passport when born overseas

    If you are a New Zealand citizen by birth or grant and have a child overseas, you can register them as a citizen by descent and get them a New Zealand passport.

  • Where to start — when you need home help

    Found in Health / Help in your home / Where to start — when you need home help

    You may qualify for home help if day-to-day tasks are hard due to an ongoing illness, injury, age-related health problems or you’re a disabled person.

  • Character requirements for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Character requirements for a student visa

    You need to be of good character to study in New Zealand. If you're over 17 years old and want to study here for more than 2 years, you'll need to provide a police certificate.

  • Financial help and benefits if you’re over 65

    Found in Tax, benefits and finance / Managing your money in retirement / Financial help and benefits if you’re over 65

    Most New Zealanders over 65 can get NZ Super. For lower incomes, you may also be able to get government help to pay for regular costs or unexpected expenses.

  • Enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Enduring power of attorney

    An enduring power of attorney (EPA or EPOA) is a legal document. It gives the people you trust the power to make decisions for you, if you’re unable to.

  • Get proof you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are a citizen

    If you have lost or damaged your New Zealand birth certificate or your citizenship certificate, you can apply for a replacement or call to check your certificate number.

  • Change the registered sex on your birth certificate

    Found in Passports, citizenship and identity / Changing your gender / Change the registered sex on your birth certificate

    To change the sex marker on your birth certificate, you must complete a statutory declaration and apply to Births, Deaths and Marriages.

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