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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Congratulatory messages

    Found in Family and whānau / Congratulatory messages

    You can get a free congratulatory message for significant birthdays and wedding anniversaries from the King and New Zealand dignitaries.

  • Applying for a divorce

    Found in Family and whānau / Separating or getting divorced / Applying for a divorce

    To divorce your spouse or civil union partner, you can apply for a dissolution order through the Family Court. There is criteria you need to meet and an application fee when you apply.

  • Renting

    Found in Housing and property / Renting and flatting / Renting

    Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.

  • Responsible disclosure guidelines for the Govt.nz app

    Found in The Govt.nz app / Disclosure guidelines

    We take the security and privacy of your information seriously. If you identify a security issue with the Govt.nz app, tell us so we can get it fixed.

  • If you travel overseas

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you travel overseas

    Check if you can keep getting paid New Zealand Superannuation (NZ Super) or the Veteran’s Pension when you travel overseas.

  • NZ citizenship if you are adopted

    Found in Passports, citizenship and identity / New Zealand citizenship / NZ citizenship if you are adopted

    If you were born and adopted in New Zealand you are likely to be a New Zealand citizen. If you were born or adopted outside New Zealand, you might be a citizen — if not, you may be able to apply to become one.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Authentication Unit document requirements

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas / Authentication Unit document requirements

    Check which documents the Authentication Unit will accept.

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