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  • How to complain

    Found in Consumer rights and credit records / How to complain

    Find out how to make a complaint about goods, services, broadcasts and privacy breaches.

  • Enrol and vote in an election

    Found in Engaging with government / Enrol and vote in an election

    Learn how to vote in a general election and how to enrol on the general roll or the Māori roll.

  • Get a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate

    Find out what a rates rebate is, if you qualify and how much you might get off your rates. See how and when to apply and download the application form.

  • Annual holidays

    Found in Work and tax / Take leave from work / Annual holidays

    Find out the amount of annual leave you can get, how to apply for it and how much you'll get paid. Learn how to trade in your annual holidays for cash and take unpaid leave.

  • Retiring from work

    Found in Work and tax / Retiring from work

    Find out about retirement finances and how to plan for your retirement now.

  • Financial help and services

    Found in Health / Financial help and services

    Find out how to get help with the costs for carers, home modifications and home support.

  • NZ Superannuation and the Veteran’s Pension

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension

    Find out about NZ Superannuation and the Veteran’s Pension — who can get these, how to apply, how much you get and when it’s paid.

  • Changing your name

    Found in Passports, citizenship and identity / Changing your name

    Find out how to legally change your name or your child's name in NZ. Learn how to change other documents like your drivers license or passport.

  • Complain about a government department

    Found in Engaging with government / Complain about a government department

    Learn how to make a complaint to a central or local government agency. Or, complain to the Ombudsman if your concern is not resolved or responded to.

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