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  • Help with mental health and addiction

    Found in Health / Help with mental health and addiction

    Specialist health services and resources for mental illness or addiction.

  • Financial help and benefits if you’re over 65

    Found in Benefits, pensions and financial support / Money, income and support for retirement / Financial help and benefits if you’re over 65

    Most New Zealanders over 65 can get NZ Super. For lower incomes, you may also be able to get government help to pay for regular costs or unexpected expenses.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport

    Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.

  • Rental properties and healthy homes standards

    Found in Housing and property / Insulation and energy efficiency / Rental properties and healthy homes standards

    To improve the quality of rental properties in New Zealand, landlords need to meet the healthy homes standards.

  • When you have a problem at work

    Found in Work and tax / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Choose your residential care

    Found in Health / Rest homes and residential care / Choose your residential care

    You choose the rest home or hospital that you want to move to and can afford.

  • Changing your name when you get married

    Found in Family and whānau / Getting married / Changing your name when you get married

    In New Zealand, you don’t usually have to do anything special if you want to change your name after you get married or have a civil union.

  • Complain about something you bought

    Found in Consumer rights and credit records / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • How to pay tax

    Found in Work and tax / Tax and ACC levies / How to pay tax

    Some types of income have the tax taken out (deducted) before you receive it. For all other income you need to declare it to Inland Revenue and pay the tax.

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