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  • Education scholarships, grants and awards

    Found in Education / Tertiary education / Education scholarships, grants and awards

    Find out if you can get money to help pay for your education.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    You’ll get a care plan after your needs assessment. This plan describes the home support services and equipment you’ve been assessed as needing, who’ll provide these and when they’ll start.

  • School zones, reviews and equity funding

    Found in Education / School and college / School zones, reviews and equity funding

    Find out if you live in a school’s zone, how the school is performing and what level of equity funding it gets based on the Equity Index.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Health requirements for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Health requirements for a student visa

    You need to be healthy to get a student visa in NZ. Depending on where you're from and how long you want to stay, you may need to provide health certificates with your application.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Payment dates for NZ Super and Veteran’s Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Payment dates for NZ Super and Veteran’s Pension

    NZ Super and Veteran’s Pension payments are made every second Tuesday. If there’s a public holiday, payments are made earlier.

  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Telling someone about your criminal record

    Found in Law, crime and justice / Telling someone about your criminal record

    There are details of your criminal record that you need to provide if asked — for example, when applying for a visa to travel overseas.

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