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  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme has not followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) has not followed the advertising standards, you can complain to the relevant authorities.

  • Driving in NZ if you are visiting

    Found in Transport / Driver licences / Driving in NZ if you are visiting

    Visitors don’t need a New Zealand driver licence to drive in New Zealand but you must meet some conditions.

  • Producing food for sale

    Found in Health / Food safety / Producing food for sale

    If you’re selling or giving away food, you need to make sure you follow food hygiene regulations.

  • Consumer laws

    Found in Consumer rights and complaints / Consumer laws

    Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.

  • Emergency help when you’re overseas

    Found in Leaving NZ / Emergency help when you’re overseas

    NZ Embassies can help you if something goes wrong while you’re outside NZ.

  • Fines, penalties and losing your licence

    Found in Transport / Driving fines and penalties / Fines, penalties and losing your licence

    You must follow the road rules for your safety and the safety of others when you drive. If you do not, you can be fined or have your driver licence or car taken off you.

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by widening doorways and installing handrails, shower rails, or a ramp, can help you manage more easily if you have an ongoing illness, injury, age-related health problem or you’re a disabled person.

  • Types of residential care

    Found in Health / Rest homes and residential care / Types of residential care

    There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Contact details by topic

    Found in Contact NZ government / Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

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