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  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Financial help for first-home buyers

    Found in Housing and property / Buying or selling a home / Financial help for first-home buyers

    You may be able to get government help to buy or build your first home. Find out how to get help from Kāinga Ora or withdraw money from your KiwiSaver.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    The home support services you’ll get, who’ll provide these and when they’ll start are described in your care plan.

  • Consumer laws

    Found in Consumer rights and complaints / Consumer laws

    Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by widening doorways and installing handrails, shower rails, or a ramp, can help you manage more easily if you have an ongoing illness, injury, age-related health problem or you’re a disabled person.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Congratulatory messages

    Found in Family and whānau / Congratulatory messages

    You can get a free congratulatory message for significant birthdays and wedding anniversaries from the King and New Zealand dignitaries.

  • Govt.nz content design

    Found in The Govt.nz website / Govt.nz content design

    Govt.nz follows best-practice advice on how to write for government digital channels.

  • Contact details by topic

    Found in Contact NZ government / Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

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