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  • Get someone else’s birth, death, or marriage certificate

    Found in History, culture and heritage / Research your family history / Get someone else’s birth, death, or marriage certificate

    New Zealand birth, death, marriage, civil union and name change certificates are public records. In most cases, they can be ordered by anyone.

  • Bereavement leave

    Found in Work and tax / Take leave from work / Bereavement leave

    You may be able to take up bereavement leave from work if someone close to you dies or if you need to attend a funeral or tangi.

  • Request information from the government

    Found in Engaging with government / Request information from the government

    You can make an official information request to the organisation or person you think holds the information you want.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Changing your name when you get married

    Found in Family and whānau / Getting married / Changing your name when you get married

    In New Zealand, you don’t usually have to do anything special if you want to change your name after you get married or have a civil union.

  • If your situation changes

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / If your situation changes

    If you’re getting NZ Superannuation or the Veteran’s Pension, you must let Work and Income know of changes to personal information such as your address, your relationship status or your living arrangements.

  • Your consumer rights

    Found in Consumer rights and credit records / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Complain about a privacy breach

    Found in Consumer rights and credit records / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

  • Taking parental leave

    Found in Work and tax / Take leave from work / Parental leave / Taking parental leave

    As well as maternity and paternity leave, there are other leave options for eligible parents and carers. You may be able to get parental leave payments from the government.

  • NZeTA and visitor visas

    Found in Immigration and visas / Visit New Zealand / NZeTA and visitor visas

    You must have the right travel documents to board your flight or ship to New Zealand. Most people will need a visa or a New Zealand Electronic Travel Authority (NZeTA).

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