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  • Paying for residential care

    Found in Health / Rest homes and residential care / Paying for residential care

    You’re responsible for paying for your own residential care but you may qualify for government help. Read about the financial support that’s available and how to find out about the costs.

  • Definitions of enduring power of attorney roles

    Found in Family and whānau / Power of attorney — enduring and ordinary / Definitions of enduring power of attorney roles

    These are the legal terms and definitions of the various roles for an enduring power of attorney (EPA or EPOA).

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • What is a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / What is a rates rebate

    Learn what a rates rebate is, how much it is and how you may get it.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Home emergency checklist

    Found in Housing and property / Home emergency checklist

    How to prepare for and get through an emergency in New Zealand.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Types of residential care

    Found in Health / Rest homes and residential care / Types of residential care

    There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.

  • Driving in NZ if you are visiting

    Found in Transport / Driver licences / Driving in NZ if you are visiting

    Visitors don’t need a New Zealand driver licence to drive in New Zealand but you must meet some conditions.

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