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  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

  • Your rights after being arrested

    Found in Law, crime and justice / The courts / Your rights after being arrested

    When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.

  • Going back to work after your parental leave ends

    Found in Work / Parental leave / Going back to work after your parental leave ends

    Find information about returning to work, breaks for breastfeeding, and how to get help with childcare and other costs when you’re back in work.

  • What to do when someone dies

    Found in Family and whānau / Death and bereavement / What to do when someone dies

    Steps to help you through the death of a loved one.

  • School zones, reviews and equity funding

    Found in Education / School and college / School zones, reviews and equity funding

    Find out if you live in a school’s zone, how the school is performing and what level of equity funding it gets based on the Equity Index.

  • Retirement age

    Found in Work / Retiring from work / Retirement age

    There is no official retirement age in New Zealand. The common age to retire is 65 when NZ Super and some other pension payments start.

  • Pay fines from speeding, parking, safety cameras or other tickets

    Found in Law, crime and justice / Paying fines / Pay fines from speeding, parking, safety cameras or other tickets

    Pay the organisation that sent you the fine or ticket. Check how to pay online, what happens if you do not pay on time, and how to dispute them.

  • Get a copy of a WW1 service record

    Found in History, culture and heritage / New Zealand's history / Get a copy of a WW1 service record

    Archives New Zealand is in the process of putting the military records of everyone who served in World War I online.

  • What to get ready before you apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / What to get ready before you apply for NZ citizenship

    Get your photo and documents ready before starting your citizenship application. You will also need an identity referee (if you are applying online) or a witness (if you are applying in person or by post).

  • Planning for retirement

    Found in Work / Retiring from work / Planning for retirement

    It pays to plan for your retirement as early as possible.

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