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  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    You’ll get a care plan after your needs assessment. This plan describes the home support services and equipment you’ve been assessed as needing, who’ll provide these and when they’ll start.

  • How to order a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / How to order a name change certificate

    It’s easiest to order a name change certificate online. You can also order by phone, post, or in person.

  • Public attitudes to daylight saving

    Found in Recreation and the environment / Daylight saving in NZ / Public attitudes to daylight saving

    The 2008 survey found that 82% of New Zealanders approved of the 2007 extension to the period of daylight saving time.

  • Dates for public holidays and anniversary days

    Found in Work / Public holidays and work / Dates for public holidays and anniversary days

    Dates when employees get national public holidays and regional anniversary days.

  • Ordinary power of attorney versus enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Ordinary power of attorney versus enduring power of attorney

    Ordinary power of attorney (POA) and enduring power of attorney (EPA or EPOA) are often mistaken for being the same but they have some important differences.

  • Working after 65: ACC levies and entitlements

    Found in Work / Working after 65: ACC levies and entitlements

    If you work after you turn 65, you still pay ACC levies. You can claim for treatment of injuries, but if you have an accident and can't work, your entitlement to weekly compensation changes.

  • Passports and visas when you go to Australia

    Found in Leaving NZ / Travel or move to Australia / Passports and visas when you go to Australia

    Most NZ citizens can visit, live and work in Australia without applying for a tourist or work visa. NZ permanent residents need to apply for visas to Australia.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

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