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  • Registering a death

    Found in Family and whānau / Death and bereavement / Registering a death

    If you’re using a funeral director, they’ll register the death with Births, Deaths and Marriages. If you’re organising the funeral yourself, or not holding one, you’ll need to register the death.

  • How to pay the International Visitor Levy

    Found in Immigration and visas / Visitor visas and the NZeTA / How to pay the International Visitor Levy

    Most people visiting New Zealand for a short period of time must pay the NZD$100 International Visitor Conservation and Tourism Levy (IVL).

  • Register as a citizen by descent and get a passport

    Found in Passports, citizenship and identity / New Zealand citizenship / Register as a citizen by descent and get a passport

    If you are a citizen by descent, you must register your citizenship before you can get a New Zealand passport.

  • Placing a child for adoption

    Found in Family and whānau / Adoption and fostering / Placing a child for adoption

    Your child can be adopted by another family if you’re not able to look after them.

  • Get someone else’s birth, death, or marriage certificate

    Found in History, culture and heritage / Research your family history / Get someone else’s birth, death, or marriage certificate

    New Zealand birth, death, marriage, civil union and name change certificates are public records. In most cases, they can be ordered by anyone.

  • Government help with dental costs

    Found in Health / Doctors, dentists and prescriptions / Government help with dental costs

    Basic dental services are free until you’re 18. If you need dental care after 18, and you’re on a low income or have a disability, illness or injury, you can apply for government help.

  • Enrol to vote

    Found in Engaging with government / Enrol and vote in an election / Enrol to vote

    You can vote in NZ elections if you’re eligible and you’ve added your name to an electoral roll.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Types of residential care

    Found in Health / Rest homes and residential care / Types of residential care

    There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.

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