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  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and credit records / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme has not followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) has not followed the advertising standards, you can complain to the relevant authorities.

  • Order a birth certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Order a birth certificate

    New Zealand birth certificates are a record of birth. You can order a birth certificate online. It costs $35 for a standard certificate.

  • Meals, food and cooking

    Found in Health / Help in your home / Meals, food and cooking

    You can get help with making meals, doing the food shopping, paying for food and the cost of a special diet if you qualify.

  • Child custody

    Found in Family and whānau / Separating or getting divorced / Child custody

    If your relationship ends, you need to try to resolve child custody arrangements yourselves before you can go to court.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • Government help with healthcare if you’re over 65

    Found in Health / Financial help and services / Government help with healthcare if you’re over 65

    If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.

  • Digital wallet and credentials

    Found in The Govt.nz app / Features and releases / Digital wallet and credentials

    Learn how the Govt.nz digital wallet works, what credentials you can store, and how your information is kept secure and private.

  • If you cannot get NZ Superannuation or other benefits

    Found in Benefits, pensions and financial support / Money, income and support for retirement / If you cannot get NZ Superannuation or other benefits

    If you cannot get any other financial support from the government, you can apply for help with day-to-day living costs and health.

  • Financial abuse

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Financial abuse

    Anyone can be a victim of financial abuse — find out how to recognise it, who to contact when it’s happening and how to protect yourself in the future.

  • Immunise your child for free

    Found in Health / Free health services for children / Immunise your child for free

    Immunisation protects people from many serious diseases. It can also stop some diseases from spreading within your family and the community.

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