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  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • What to do when someone dies

    Found in Family and whānau / Death and bereavement / What to do when someone dies

    Steps to help you through the death of a loved one.

  • What to get ready before you apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / What to get ready before you apply for NZ citizenship

    Get your photo and documents ready before starting your citizenship application. You will also need an identity referee (if you are applying online) or a witness (if you are applying in person or by post).

  • How to apply for a visitor visa

    Found in Immigration and visas / Visitor visas and the NZeTA / How to apply for a visitor visa

    If you come to New Zealand on a holiday, you might need to apply for a visitor visa before you arrive. Work out what you need to do to apply.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Order a birth certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Order a birth certificate

    New Zealand birth certificates are a record of birth. You can order a birth certificate online. It costs $33 for a standard certificate.

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by widening doorways and installing handrails, shower rails, or a ramp, can help you manage more easily if you have an ongoing illness, injury, age-related health problem or you’re a disabled person.

  • Government help with dental costs

    Found in Health / Doctors, dentists and prescriptions / Government help with dental costs

    Basic dental services are free until you’re 18. If you need dental care after 18, and you’re on a low income or have a disability, illness or injury, you can apply for government help.

  • Bullying

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Bullying

    Bullying is a form of aggressive or threatening behaviour — either at school, in the workplace or in the wider community.

  • Apply for NZ citizenship if born in Samoa before 1949

    Found in Passports, citizenship and identity / New Zealand citizenship / Apply for NZ citizenship if born in Samoa before 1949

    You can apply for NZ citizenship if you were born in Samoa on or after 13 May 1924 and before 1 January 1949, or if you meet 1 of the other eligibility criteria.

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