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  • When someone dies overseas

    Found in Family and whānau / Death and bereavement / When someone dies overseas

    If you're travelling outside New Zealand and someone who is travelling with you dies, contact the nearest NZ embassy or Ministry of Foreign Affairs and Trade office.

  • Paying for visits to doctors

    Found in Health / Doctors, dentists and prescriptions / Paying for visits to doctors

    Ask your doctors’ practice or medical centre how much they charge for doctor visits. Children, and some people who need to visit their doctor often, can get free or cheaper visits.

  • Telling someone about your criminal record

    Found in Law, crime and justice / Telling someone about your criminal record

    There are details of your criminal record that you need to provide if asked — for example, when applying for a visa to travel overseas.

  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with costs like funeral expenses, living expenses and childcare.

  • Your rights after being arrested

    Found in Law, crime and justice / The courts / Your rights after being arrested

    When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.

  • Caring for someone with a health condition, injury or illness

    Found in Health / Caring for someone with a health condition, injury or illness

    Support is available for carers — from respite care and financial help to practical advice and wellbeing guides. Explore resources and advice for taking care of yourself and avoiding burnout.

  • Translating documents into English

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents / Translating documents into English

    Get a document translated into English so you can use it in NZ.

  • Complain about something you bought

    Found in Consumer rights and credit records / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Māori culture and heritage

    Found in History, culture and heritage / Māori language, culture and heritage / Māori culture and heritage

    Māori culture is a big part of NZ’s identity, so respecting, preserving and promoting it is vital.

  • Child abuse

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Child abuse

    If you're worried a child is being abused, please report your suspicions so authorities can investigate.

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