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  • Types of residential care

    Found in Health / Rest homes and residential care / Types of residential care

    There are 4 types of full-time residential care. Providers sometimes offer more than one type of care within the same property.

  • Choose your residential care

    Found in Health / Rest homes and residential care / Choose your residential care

    You choose the rest home or hospital that you want to move to and can afford.

  • Services offered in residential care

    Found in Health / Rest homes and residential care / Services offered in residential care

    The services offered by residential care providers can vary. They must tell you about the services they offer and be clear about which ones you must pay extra for.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    If you have concerns about the care you or someone you know is receiving in a residential care facility, you have the right to speak up.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Choose between the Māori roll or general roll

    Found in Engaging with government / Enrol and vote in an election / Choose between the Māori roll or general roll

    If you’re of Māori descent, you can choose to be on the Māori roll or the general electoral roll.

  • Who is eligible to get a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Who is eligible to get a rates rebate

    Find out what the eligibility requirements are and work out if you can get a rebate.

  • Reporting changes when you’re getting a benefit

    Found in Benefits, pensions and financial support / Benefits and allowances / Reporting changes when you’re getting a benefit

    If you get a payment from Work and Income, you must tell them if your situation or details change. This helps make sure you get the right payment.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Help for partners staying at home

    Found in Health / Rest homes and residential care / Help for partners staying at home

    If your partner moves into a rest home or hospital, you can get financial help to stay in your home, look after your own health and visit your partner.

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