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  • Legal aid

    Found in Law, crime and justice / The courts / Legal aid

    If you cannot afford to pay for a lawyer, you can apply for legal aid.

  • What is a credit record

    Found in Consumer rights and complaints / Debt and credit records / What is a credit record

    Find out what is on a credit record, who can access your credit record, and your rights to change information on it.

  • Governing legislation

    Found in Recreation and the environment / Daylight saving in NZ / Governing legislation

    Our timezone, the daylight saving dates and the rules around what happens if you are working when the clocks change are governed by 2 pieces of legislation.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Search for family history records in New Zealand

    Found in History, culture and heritage / Research your family history / Search for family history records in New Zealand

    You might be able to trace your family’s history in NZ through genealogy websites, old newspapers, or ships’ passenger lists.

  • Enrol to vote

    Found in Engaging with government / Enrol and vote in an election / Enrol to vote

    You can vote in NZ elections if you’re eligible and you’ve added your name to an electoral roll.

  • When you get a job offer

    Found in Work / Finding and starting a job / When you get a job offer

    Before you accept a job, you need to agree on your pay, hours and working conditions. You can apply for money to help pay the costs of starting a new job.

  • After you apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / After you apply for NZ citizenship

    Find out what happens after you apply for citizenship.

  • Seeing a specialist

    Found in Health / Doctors, dentists and prescriptions / Seeing a specialist

    A specialist is a medical practitioner who is trained in a specific field of medicine. You usually need to visit your general practitioner (doctor) first for a referral to a specialist.

  • Get a death certificate

    Found in Family and whānau / Death and bereavement / Get a death certificate

    You might need a death certificate if you’re administering someone’s estate or applying for a funeral grant from Work and Income or ACC.

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