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  • Citizenship ceremonies

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Citizenship ceremonies

    You are not a citizen until you have made your oath or affirmation at a citizenship ceremony.

  • KiwiSaver

    Found in Tax, benefits and finance / KiwiSaver

    KiwiSaver is a voluntary savings and investment scheme to help you save for your retirement.

  • Days in lieu (alternative holidays)

    Found in Work / Public holidays and work / Days in lieu (alternative holidays)

    If you work on a public holiday and it’s a day you usually work, you may get a paid day off you can take later. This is usually called an alternative holiday or a day in lieu.

  • Working over Easter

    Found in Work / Public holidays and work / Working over Easter

    Only Good Friday and Easter Monday are public holidays. Easter Sunday is not a public holiday, and shops can choose to open if their local council lets them.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • If you live overseas now

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you live overseas now

    If you live overseas, you may be able to keep getting some or all of your New Zealand Superannuation or Veteran’s Pension.

  • While you’re pregnant

    Found in Family and whānau / Having a baby / While you’re pregnant

    Find out about maternity care, getting a midwife, parental leave, antenatal classes, health tests and parenting support.

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