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  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    The home support services you’ll get, who’ll provide these and when they’ll start are described in your care plan.

  • What to organise before you die

    Found in Family and whānau / Death and bereavement / What to organise before you die

    Check what to think about and organise before you die. You can also create your own plan on the End of Life Service website.

  • While you’re pregnant

    Found in Family and whānau / Having a baby / While you’re pregnant

    Find out about maternity care, getting a midwife, parental leave, antenatal classes, health tests and parenting support.

  • Applying for a benefit

    Found in Tax, benefits and finance / Benefits and allowances / Applying for a benefit

    You need to apply for most benefits online, then meet with a case manager before your application is accepted and you start being paid.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to what’s on your birth certificate, you can change it when you apply for NZ citizenship — or get your citizenship record updated.

  • Income you pay tax on

    Found in Tax, benefits and finance / Tax / Income you pay tax on

    When you pay tax or do a tax return you need to know what to include as income. Check to see what counts as a source of income.

  • Get publicly funded health services

    Found in Health / Public health services / Get publicly funded health services

    In New Zealand public funding pays for most of our health and disability services. Find out if you’re eligible to get publicly-funded healthcare in NZ.

  • Registering a new baby and getting a birth certificate

    Found in Family and whānau / Having a baby / Registering a new baby and getting a birth certificate

    Every baby born in New Zealand must be registered, usually within 2 months of being born. You can order your baby's birth certificate and apply for their IRD number at the same time.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

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