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Bereavement leave
Found in Work / Bereavement leave
If someone close to you dies, and you meet the employee eligibility criteria, you may be able to take up to 3 days of annual bereavement leave.
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Complain about your utility provider
Found in Consumer rights and complaints / How to complain / Complain about your utility provider
If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.
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Selling a vehicle
Found in Transport / Selling a vehicle
If you’re selling a vehicle it must have a warrant of fitness (WoF) issued no more than 1 month before the date you hand the vehicle over to the buyer.
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Māori history
Found in History, culture and heritage / New Zealand's history / Māori history
Māori are tangata whenua — people of the land. They came to Aotearoa from Polynesia in the 13th century and created a new language and culture.
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Child custody
Found in Family and whānau / Separating or getting divorced / Child custody
If your relationship ends, you need to try to resolve child custody arrangements yourselves before you can go to court.
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How to pay the International Visitor Levy
Found in Immigration and visas / Visitor visas and the NZeTA / How to pay the International Visitor Levy
Most people visiting New Zealand for a short period of time must pay the NZD$100 International Visitor Conservation and Tourism Levy (IVL).
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Human rights and freedoms
Found in Law, crime and justice / Human rights in NZ / Human rights and freedoms
All New Zealanders are entitled to basic human rights and freedoms to protect them from unlawful discrimination. Find out about your rights, and how to get help or make a complaint.
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Going back to work after your parental leave ends
Found in Work / Parental leave / Going back to work after your parental leave ends
Find information about returning to work, breaks for breastfeeding, and how to get help with childcare and other costs when you’re back in work.
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If your situation changes
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If your situation changes
If you’re getting NZ Superannuation or the Veteran’s Pension, you must let Work and Income know of changes to personal information such as your address, your relationship or your living arrangements.
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Complain about your financial services provider
Found in Consumer rights and complaints / How to complain / Complain about your financial services provider
If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.