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  • Telling someone about your criminal record

    Found in Law, crime and justice / Telling someone about your criminal record

    There are details of your criminal record that you need to provide if asked — for example, when applying for a visa to travel overseas.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Check you meet the requirements for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Check you meet the requirements for NZ citizenship

    Use this self-check tool to find out if you meet the requirements for New Zealand citizenship.

  • Financial help for people with a disability or illness

    Found in Health / Financial help and services / Financial help for people with a disability or illness

    If you have a disability or illness you might be able to get an allowance, subsidy or loan to help with your expenses. Financial assistance is available for all citizens.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Going back to work after your parental leave ends

    Found in Work / Parental leave / Going back to work after your parental leave ends

    Find information about returning to work, breaks for breastfeeding, and how to get help with childcare and other costs when you’re back in work.

  • Driving in NZ if you are visiting

    Found in Transport / Driver licences / Driving in NZ if you are visiting

    Visitors don’t need a New Zealand driver licence to drive in New Zealand but you must meet some conditions.

  • Apply for your first adult passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Apply for your first adult passport

    If you are 16 or older, you need an adult passport. Adult passports cost $247 and are valid for 10 years.

  • Veteran's Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension

    If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.

  • Visas for workers from specific countries

    Found in Immigration and visas / Get a visa to work in NZ / Visas for workers from specific countries

    New Zealand has special arrangements with some countries to let their citizens work here. Some visas recognise your skills and experience, while others let you learn out about our lifestyle and culture.

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