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Access to your birth, marriage and name change records
Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records
Birth, death, marriage, civil union and name change records are a public register — anyone can request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.
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Register as a citizen by descent and get a passport
Found in Passports, citizenship and identity / New Zealand citizenship / Register as a citizen by descent and get a passport
If you are a citizen by descent, you must register your citizenship before you can get a New Zealand passport.
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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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If you do not meet a requirement
Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / If you do not meet a requirement
In rare cases, the Minister of Internal Affairs might grant New Zealand citizenship to someone who does not meet all the requirements.
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Not returning to your job from parental leave
Found in Work / Parental leave / Not returning to your job from parental leave
You can decide to leave your job and resign at any time while you’re on parental leave. You just need to give the correct notice and it may affect any holiday pay you’re due.
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In Australia
Found in Government A-Z / Births, Deaths and Marriages / Births, Deaths and Marriages contact information / In Australia
Our Sydney office is open by appointment only, from 10am to 3pm (excluding public holidays).
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Consumer laws
Found in Consumer rights and complaints / Consumer laws
Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.
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Retirement age
Found in Work / Retiring from work / Retirement age
There is no official retirement age in New Zealand. The common age to retire is 65 when NZ Super and some other pension payments start.
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Get someone else’s birth, death, or marriage certificate
Found in History, culture and heritage / Research your family history / Get someone else’s birth, death, or marriage certificate
New Zealand birth, death, marriage, civil union and name change certificates are public records. In most cases, they can be ordered by anyone.
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Nursing and medical help at home
Found in Health / Help in your home / Nursing and medical help at home
A nurse or other health professional may visit you at home to help with your medications and medical needs. Learn more about these services and if you qualify.