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  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Translating official documents

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents

    If you need a document translated into English or another language, you can organise the translation yourself or use the Department of Internal Affairs Translation Service.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • Relationship counselling

    Found in Family and whānau / Separating or getting divorced / Relationship counselling

    Find a counsellor in your local area.

  • Register for the Māori electoral roll

    Found in Engaging with government / Enrol and vote in an election / Register for the Māori electoral roll

    If you’re of Māori descent, you can choose to be on the Māori electoral roll or the general electoral roll when you vote in general elections.

  • Domestic and family violence

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Domestic and family violence

    Services and support for anyone experiencing abuse from a partner, ex-partner, family member, flatmate, friend, or carer.

  • Job hunting

    Found in Work / Finding and starting a job / Job hunting

    Discover jobs that would suit you, find and apply for vacancies, and prepare for interviews.

  • What is a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / What is a name change certificate

    A name change certificate is an official record of a name change if they were born outside NZ.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Get a copy of a WW1 service record

    Found in History, culture and heritage / New Zealand's history / Get a copy of a WW1 service record

    Archives New Zealand is in the process of putting the military records of everyone who served in World War I online.

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