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  • Passports and visas when you go to Australia

    Found in Leaving NZ / Travel or move to Australia / Passports and visas when you go to Australia

    Most NZ citizens can visit, live and work in Australia without applying for a tourist or work visa. NZ permanent residents need to apply for visas to Australia.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Legal aid

    Found in Law, crime and justice / The courts / Legal aid

    If you cannot afford to pay for a lawyer, you can apply for legal aid.

  • Domestic and family violence

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Domestic and family violence

    Services and support for anyone experiencing abuse from a partner, ex-partner, family member, flatmate, friend, or carer.

  • If you’re fired or unfairly dismissed

    Found in Work / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Community Services Card

    Found in Health / Financial help and services / Community Services Card

    Work and Income supply the Community Services Card (CSC) on behalf of the Ministry of Health to help lower healthcare costs.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Help with day-to-day personal care

    Found in Health / Help in your home / Help with day-to-day personal care

    Help from a carer and assistive equipment could make tasks such as showering, dressing and using a toilet much safer for you. Find out what government help you may qualify for.

  • Registering a death

    Found in Family and whānau / Death and bereavement / Registering a death

    If you’re using a funeral director, they’ll register the death with Births, Deaths and Marriages. If you’re organising the funeral yourself, or not holding one, you’ll need to register the death.

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