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  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Authentication Unit document requirements

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas / Authentication Unit document requirements

    Check which documents the Authentication Unit will accept.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Government help with healthcare if you’re over 65

    Found in Health / Financial help and services / Government help with healthcare if you’re over 65

    If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.

  • NZ Verify training pack

    Found in NZ Verify app / Get help / Help for businesses / NZ Verify training pack

    About this training pack Use this training pack to help onboard your team to the NZ Verify app. Only use the verification templates that apply to your organisation — for example, hospitality teams may need age-restricted purchases, while other organisations may need driver licence or proof of identity checks.

  • Paying for residential care

    Found in Health / Rest homes and residential care / Paying for residential care

    You may need to pay for your care, but you could get government help. Check what support is available and what it costs.

  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with costs like funeral expenses, living expenses and childcare.

  • How to enrol your child at school in NZ

    Found in Education / School and college / How to enrol your child at school in NZ

    Find out when your child can start school, how to choose a school, enrol and prepare your child for school.

  • Terms of use — NZ Verify

    Found in NZ Verify app / Terms and policies / Terms of use

    Read the end-user licence agreement (EULA) for the NZ Verify app.

  • School fees and donations

    Found in Education / School and college / School fees and donations

    It’s free to go to a state school — but the school can ask for donations towards their running costs.

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