A simpler way to access government services

The Govt.nz app brings together selected government services into one secure mobile app for iOS and Android. It’s designed to make it easier for New Zealanders to find, use and trust the services and support they need.

What you can do in the app now

• Find information and services: get information and access services from across government.
• Pin services to your home screen: save the services you use the most to your home screen for quick access.
• Receive emergency information: Access emergency warnings for your area from trusted sources like the National Emergency Management Agency (NEMA) and Fire and Emergency. You need to set your location preferences within the app for this to work.

Your digital wallet

The app will include a digital wallet where you can securely store and use trusted digital credentials — such as IDs, licences and certificates all in one place. The credentials are in a digital format and can be added to your wallet as they become available in New Zealand.

It’s a simple and secure way to access and share important information without carrying the physical version.

You choose which credentials to add. Your information stays on your device, not in the app. Once the wallet is available, you use your phone’s fingerprint or face recognition to keep your credentials secure on your devices.

You’re always in control of what you share. When needed, you can safely share your details with trusted organisations either online or in person.

Security in the app

Keeping your personal information secure is important. Strong privacy and security has been built into the app and you’re always in control of what you share and when.

Privacy policy for the Govt.nz app

What’s coming up next for the app

The Govt.nz app will continue to grow, with planned updates including:

• More services: access more agency services directly in the app.
• Secure in-app messaging and notifications: get notifications though a secure channel rather than a less secure channel, for example, text message, email or letter.
• Digital identity credentials: share your information securely in a digital format. A range of accredited digital identity credentials will be available in the app from government, banks and other trusted organisations.
• Digital wallet: add and share your digital credentials.
• Payments: securely and easily make digital payments to government agencies via the app.

Govt.nz app’s te reo name

He Ara Hāngai is the Govt.nz app’s Māori name.

Your Trusted Digital Pathway | He Ara Hāngai, he ara māmā represents the Government Chief Digital Officer’s (GCDO) commitment to creating trusted connections.

These are digital experiences that feel distinctly New Zealand, built with care and consideration for all users. This commitment is also guided by the GCDO’s whakataukī (Māori proverb).

Whāia te māramatanga, kia tika te ara whānui o te ao hangarau.

Pursue knowledge and understanding so that the broad pathways of the technological world are just.

Feedback and support

Help: Ask questions or ask for support through the feedback form — Share your feedback.

Feedback: Share your feedback directly in the app — your input helps shape future releases of the app — Share your feedback.

Media enquiries: Media contacts — dia.govt.nz