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  • Pruning tree branches

    Found in Housing and property / Neighbourhood problems / Pruning tree branches

    You can trim most branches or roots that cross into your property up to the property boundary.

  • Access to your birth, marriage and name change records

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records

    Birth, death, marriage, civil union and name change records are a public register — anyone can request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.

  • Get a non-disclosure direction

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records / Get a non-disclosure direction

    You can block access to your birth, marriage, civil union and name change records if your safety is at risk.

  • Report a crime that's not an emergency

    Found in Law, crime and justice / Crimes and emergencies / Report a crime that's not an emergency

    Use 105 to report crimes to Police that are not urgent and do not need Emergency Services.

  • Family violence leave

    Found in Work / Family violence leave

    If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Dog owner fines and offences

    Found in Law, crime and justice / Paying fines / Dog owner fines and offences

    If you do not keep control of your dog, allow a dog into a restricted area or abuse or neglect an animal, you can be fined or sent to prison — and banned from owning dogs in the future.

  • Domestic and family violence

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Domestic and family violence

    Services and support for anyone experiencing abuse from a partner, ex-partner, family member, flatmate, friend, or carer.

  • Registering a new baby and getting a birth certificate

    Found in Family and whānau / Having a baby / Registering a new baby and getting a birth certificate

    Every baby born in New Zealand must be registered, usually within 2 months of being born. You can order your baby's birth certificate and apply for their IRD number at the same time.

  • Use your NZ documents overseas

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas

    To use a document overseas it may need to be apostilled or authenticated. Apostilles and authentications are certificates that prove the signature, stamp or seal on a document is genuine.

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