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  • If your situation changes

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If your situation changes

    If you’re getting NZ Superannuation or the Veteran’s Pension, you must let Work and Income know of changes to personal information such as your address, your relationship or your living arrangements.

  • Using a personal medical alarm

    Found in Health / Help in your home / Personal medical alarms / Using a personal medical alarm

    Learn about the types of services and equipment provided when you get a personal medical alarm. Find out how to call for help, and what to do if you no longer need the alarm.

  • Buying a used car

    Found in Transport / Buying a vehicle / Buying a used car

    Transfer a vehicle into your name — and check it is not stolen and there’s no money owing against it.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Free health advice

    Found in Health / Public health services / Free health advice

    Find out who to contact to get free health advice for you and your family.

  • No data on your phone — access government-sponsored websites for free

    Found in Engaging with government / No data on your phone — access government-sponsored websites for free

    Zero Data gives you free access to government-sponsored websites. This way, money is not a barrier to getting important services and information.

  • Financial help for first-home buyers

    Found in Housing and property / Buying or selling a home / Financial help for first-home buyers

    You may be able to get government help to buy or build your first home. Find out how to get help from Kāinga Ora or withdraw money from your KiwiSaver.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    You’ll get a care plan after your needs assessment. This plan describes the home support services and equipment you’ve been assessed as needing, who’ll provide these and when they’ll start.

  • Help for victims of crime

    Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime

    If you or someone you care about is the victim of a crime, there's support and help available.

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