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  • Complain about your utility provider

    Found in Consumer rights and credit records / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Choose the right tax code when you get a pension

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / Choose the right tax code when you get a pension

    When you start getting NZ Super you might still have other sources of income. You need to make sure you’re using the correct tax code.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Free health checks for children under 14

    Found in Health / Free health services for children / Free health checks for children under 14

    Your child’s health will be checked regularly while they grow.

  • Planning for retirement

    Found in Work and tax / Retiring from work / Planning for retirement

    It pays to plan for your retirement as early as possible.

  • Disability Allowance

    Found in Health / Financial help and services / Disability Allowance

    The Disability Allowance is a weekly payment from Work and Income for people who have regular, ongoing costs because of a disability.

  • What is a credit record

    Found in Consumer rights and credit records / Debt and credit records / What is a credit record

    Find out what is on a credit record, who can access your credit record, and your rights to change information on it.

  • SuperGold cards

    Found in Benefits, pensions and financial support / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

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